01
Answer routine questions
Use approved business information for opening hours, service areas, directions, and preparation instructions. Ask a person to handle questions outside that material.
AI receptionist
Start with the calls your front desk handles repeatedly. QuickVoice gives your implementation team an agent builder, business knowledge, phone connections, and call records to configure a focused receptionist workflow.
Self-hostable software. Real calls require provider accounts and a technical implementation owner.
01
Use approved business information for opening hours, service areas, directions, and preparation instructions. Ask a person to handle questions outside that material.
02
Collect the reason for calling and the minimum contact information needed for follow-up. Confirm the caller's details before ending the conversation.
03
Record a callback request or use a tested external tool. Booking, dispatch, and live transfers require an implemented connection and an available destination.
QuickVoice provides agent configuration, knowledge retrieval, phone integrations, and call records. Your implementation connects the business systems and defines how people handle exceptions.
Review the platform and setup boundariesUse representative calls, an agreed success definition, and a staff owner. The examples below are evaluation criteria, not reported customer results.
| Scenario | Expected behavior to verify |
|---|---|
| Caller asks about an unlisted service | Agent acknowledges the information gap and records a follow-up request. |
| Caller changes a phone number | Agent repeats the corrected number and avoids retaining both as confirmed. |
| Requested destination is unavailable | Caller receives an accurate fallback; the call is not described as transferred. |
Include human follow-up, provider charges, hosting, implementation, and monitoring in your budget. Review current pricing.
Bring your call types, current process, systems, and escalation requirements. Identify a practical pilot and the work required to run it.
Download the pilot planning resourcesOptional analytics are off until you allow them. Google Analytics helps us understand page visits, link clicks and enquiry submissions. Allowing it also adds basic page and source context to enquiries. It does not receive your contact details or message from our enquiry tracking.
You can use the site and send an enquiry without analytics. We save only your choice in this browser. Change it anytime using Privacy choices. Privacy policy.
Current choice: analytics off.