AI model usage
Provider market cost + 20%
Speech-to-text, text-to-speech, and language models are metered in their actual provider units.
Usage-based pricing
Understand how call costs add up.
Hosted QuickVoice combines measured AI usage, telephony, and connected time in one prepaid USD wallet. Your model and carrier choices determine the total.
What you pay for
Four clear cost components
Rates vary with the models, voices, countries, and carriers you select. The wallet ledger records measured charges.
Telephony
Provider cost + 20%
Carrier charges vary by provider, destination, call direction, and rounding rules.
Platform fee
$0.01 / connected minute
Charged for connected time and prorated per second, including partial minutes.
Phone numbers
From $2 / 30 days
Each rental is the greater of $2 or provider rent plus 20%. Rental and renewal use paid credit.
An example of the arithmetic
If measured provider costs were $10 for AI and $5 for telephony over 100 connected minutes, call charges would be $12 + $6 + $1 = $19. These are illustrative inputs, not quoted provider rates; phone-number rental and any applicable tax are additional.
Compare the full operating cost, not just a minute rate.
The hosted call formula is not a self-hosting quote. A self-hosted evaluation also needs hosting, provider accounts, implementation, monitoring, and human follow-up. Include unsuccessful attempts and escalation work when comparing approaches; do not assume the same cost or completion rate for every workflow.
Wallet controls
Plan usage, then fund it.
Owners and admins manage payment methods and recharge rules. Members can view the balance and transaction ledger.
Manual top-ups
Add $5 to $500 in $5 increments. The full top-up amount is credited; applicable tax is extra.
Optional auto-recharge
Save a payment method, then choose a threshold and recharge amount. Automatic recharge stays off until enabled.
Signup credit, when available
An enabled hosted promotion can grant eligible verified new users $5 in call credit in their first owned organization. Check your wallet for the grant before testing. Promotional credit cannot buy or renew phone numbers.
Questions, answered
Pricing details
How should we budget for self-hosting?
The MIT software license and the cost of operating it are separate. A self-hosted deployment needs its own hosting, AI and telephony providers, phone numbers, implementation, monitoring, and human follow-up. The hosted wallet formula on this page describes QuickVoice-hosted usage; review your own provider agreements and operating costs when self-hosting.
Do I need a monthly subscription?
No. Hosted QuickVoice uses a prepaid wallet. Add credit in $5 increments from $5 to $500 and spend it on measured call usage and phone-number rental.
How does the $5 signup credit work?
When the hosted signup promotion is enabled, eligible new users who verify their email can receive a one-time $5 call credit in their first owned organization. Eligibility depends on the promotion start date and prior grants; creating another organization does not grant another credit. Granted credit has no expiry and is for call usage only, not phone-number purchase or renewal.
What determines the cost of a call?
Each call combines measured STT, TTS, and LLM usage at provider market cost plus 20%, telephony at provider cost plus 20%, and a $0.01 platform fee per connected minute prorated per second.
Can QuickVoice recharge the wallet automatically?
Yes. After saving a payment method, owners and admins can choose a balance threshold and an automatic recharge amount. Both use $5 increments, and automatic recharge is off until you enable it.
What happens when the wallet runs out?
QuickVoice reserves enough credit for the next short slice of a call and stops the call before funds are exhausted. Phone-number renewals are retried during a short grace period; numbers can be released if the account is not recharged.
Is QuickVoice HIPAA-compliant?
The repository or pricing selection does not by itself establish HIPAA compliance. A healthcare deployment requires review of the exact configuration, providers, contracts, access controls, retention, operations, and legal obligations. Do not process PHI until your organization completes that review.
Bring a workflow. Review the costs.
Discuss call volume, provider choices, and the implementation your team needs before planning a pilot.
Ready to configure it yourself? Create a hosted account or inspect the source.