Elevate Logistics Business with Quickvoice's AI Call Software Solutions
Deliver 24/7 customer support with AI voice agents that automate repetitive queries, resolve tickets instantly, and ensure seamless customer experiences across all interactions. Quickvoice's conversational AI agents help logistics companies like yours to enhance efficiency, reduce operational costs, and improve customer satisfaction.
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Order Management
Real-time tracking and updates
24/7 Support
Round-the-clock assistance
Smart Escalation
Intelligent handoff to agents
Secure & Compliant
Enterprise-grade security
Drive Measurable Impact
Transform your logistics operations with proven results from AI-powered customer support
Operational Costs
Significantly lower overhead through automated support
Customer Interactions
Handle majority of inquiries without human intervention
Customer Satisfaction (CSAT)
Improved response times and consistent service quality
Call and Wait Times
Instant responses and faster query resolution
Streamline Your Support Workflow with AI Voice Agents
From inbound queries to proactive engagement, Quickvoice's conversational AI agents optimize every step of your support workflow, across voice and chat.
Comprehensive Order Management & Support
Instantly resolve order tracking, changes, and returns via AI—offering real-time, voice/chat assistance without agent bottlenecks.
- Instant resolution of order inquiries, modifications, tracking, and installations via voice or chat
- Efficient handling of returns and exchanges
- Automated status updates and proactive customer notifications
- Smart escalation to human agents for complex scenarios
Peak and Off-Hours Management
Ensure uninterrupted support coverage during off-hours and busy periods through 24/7 AI response and smart load distribution.
- 24/7 availability to handle off-hours and high-volume spikes
- Automated queue smoothing to prevent backlogs
- Proactive engagement to manage peak demand periods seamlessly
Escalation & Human Handoff Coordination
Seamlessly escalate cases to human agents with full context and real-time alerts—ensuring continuity and reduced resolution times.
- Automated context packaging with conversation summary
- Priority tagging based on sentiment and SLA rules
- Real-time agent notifications via email, SMS, or in-app alerts
- Smooth channel switch between voice and chat without losing history
Trusted by Logistics Companies to Resolve Queries and Delight Customers
Quickvoice's human-like AI Voice Agents help logistics companies to reduce turnaround time by 90%, cost per interaction by 50%, and achieve an 80% containment rate by AI.
“Quickvoice's AI voice agents have revolutionized our customer support operations. We've seen dramatic improvements in response times and customer satisfaction while significantly reducing our operational costs. The seamless integration with our existing systems made the transition smooth and effortless.”
Advanced Analytics & Integration
Gain powerful insights and seamlessly integrate with your existing logistics technology stack
Unified Insights Dashboard
Consolidate voice and chat transcripts into one place. Gain real-time metrics on CSAT, deflection rates, peak volumes, & more to continuously optimize support.
Seamless Context Continuity
Our platform preserves conversation history as customers switch channels. No "starting over". Agents pick up where the last interaction left off.
Effortless Integration into Your Stack
Get up and running in days, not months: choose from our pre-built connectors for Salesforce, Zendesk, Shopify, and more; embed our Web & Mobile SDKs with a few lines of code; or leverage flexible REST APIs and webhooks to wire Quickvoice into any custom workflow.
Frequently Asked Questions
Common questions about AI voice agents in logistics customer support
Discover How QuickVoice Can Transform Your Logistics Operations
Gain insights on how we're helping logistics companies improve efficiency and productivity. Explore the benefits of conversational AI for your business and start transforming your customer experience today.